Terms of service

Welcome to T.H.E. Commas & Sense. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read carefully.

1. General

All products are sold by T.H.E. Commas & Sense through our official website. We reserve the right to update or change these terms at any time without prior notice. Continued use of our site means you accept any modifications.

2. Made-to-Order Policy

Each item is made-to-order with precision and care. Because of this process, all sales are final. Please review all product details and sizing information before placing your order.

3. Returns & Refunds

We do not offer returns or refunds.
Exceptions apply only if:

  • Your order arrives damaged or defective, or

  • There is a fulfillment error on our part.

In such cases, please contact us within 7 days of delivery with your order number and photos of the issue. 

4. Shipping

  • Production time: 5–7 business days

  • Shipping time: 3–5 business days (may vary by location)

  • All orders ship via USPS Priority or equivalent carrier
    We are not responsible for delays caused by carriers, customs, or incorrect addresses provided by the customer.

5. Payments

We accept secure online payments through Shopify’s checkout system. By submitting payment, you confirm that you are authorized to use the payment method provided.

6. Intellectual Property

All designs, logos, and content on this website are the property of T.H.E. Commas & Sense. They may not be reproduced, copied, or distributed without written consent.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or services.

8. Contact Us

For questions about these Terms, please contact us at: info@thecommasandsense.com